Cancellations
Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must contact Nexus IT Solution ‘s Billing Team at info@nexusitsolution.com with proper payment details and account details. Please be aware that there are no pro-rated refunds after the first 30 days of service. No refund is available for Nexus IT Solution Start Up Account in the event of cancellation.
Cancellation requests must be received by Nexus IT Solution a minimum of thirty (30) days prior to the end of your Billing Cycle.
Nexus IT Solution will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact Nexus IT Solution as soon as possible.
Nexus IT Solution does not monitor, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to Nexus IT Solution ‘s services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. Nexus IT Solution reserves the right to cancel any account, at any time, without notice, for any reason Nexus IT Solution considers appropriate.
Billing/Price Changes
Nexus IT Solution ‘s policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.
REFUNDS
Nexus IT Solution will not make refunds on Domains ,dedicated server services, administrative fees, installation fees for custom software, or domain name purchases. Refund requests for shared and reseller accounts will be taken into consideration and refunds may be made on specific basis, as defined by current Nexus IT Solution policies. If accounts are found to have violatedNexus IT Solution Terms of Service, a refund will not be made to client. The refund is void in case of any illegal activity, spamming, fraud or any abusive measures. Please note that the refund process may take up to two weeks to be completed.
UNLESS NOTIFYING US PRIOR TO A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOUR PRIME MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTIFYING YOU, UNLESS REQUIRED BY AN APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES USING ANY CREDIT CARD WE HAVE ON RECORD FOR YOU. PLEASE UNDERSTAND, YOU ARE NOT ENTITLED TO ANY REFUND IF YOU CANCEL YOUR MEMBERSHIP, AFTER YOUR MEMBERSHIP IS AUTOMATICALLY RENEWED.
SMS AND EMAIL NOTIFICATION
With acceptance of these terms and conditions (TOS-TOC) you accept that we can send you SMS and Emails for your renewal notifications, any new offer or services time to time as they are launched.
TOS CHANGES
Nexus IT Solution may revise its Terms of Service and other policies at any time without prior notice.